Comments on: Word Tools Options dialog empty or greyed out

By: Aaron

Aaron — Wed, 11 Feb 2009 00:26:25 +0000

Updating the driver worked for me. Thanks a bunch. You’ve been very helpful.

By: jarborra

jarborra — Tue, 18 Nov 2008 15:52:15 +0000

Hey! Thanks for posting this. I have had this problem in Word (and in certain other dialog boxes in Excel and Powerpoint) for months. I work at a bank with 22,000+ employees and still our IT support was unable to fix this, despite numerous re-installations.

In fact, I didn’t need to update my Matrox drivers. I just went into the PowerDesk-SE options and de-selected the option “Center dialog boxes and message boxes” (and all other options just to be sure) and everything was fixed. All the dialog boxes were restored/populated again.

Hopefully this alternative solution will help someone as well.

Thanks again!
jarborra

By: Kevin

Kevin — Mon, 17 Nov 2008 17:49:39 +0000

This can also be fixed by changing your resolution to 800X600. I have found with the dual screens using a matrox product with a high resolution, it appears that the options are blank, but in fact they are just hidden.

By: johnny

johnny — Sun, 21 Sep 2008 12:19:41 +0000

that may be:
HKCU\Software\Microsoft\Office\11.0\Word\Data