How to set away message in Outlook

Posted on September 15, 2008 at 5:28 am

Going out of the office soon and want to set an “Out of Office” or “Away” message in Outlook? You would think it would be super easy, but unfortunately it’s not! There are actually two ways of creating an out of office reply and it depends on whether your Outlook is stand-alone or using Microsoft Exchange.

If your are in a corporate environment and Outlook is connected to MS Exchange, then setting an out of office reply is very easy. Let’s go through that method first and then we’ll discuss how to do it if you are not using Exchange.

First go to Tools and click on Out of Office Assistant. Note that this should be there automatically in Outlook 2003 and Outlook 2007 when using Exchange.

out of office assistant

Now click on the I am currently out of the office radio box and type in the message into the AutoReply box.

out of office outlook

Go ahead and put the date you will be out till and also put in any contact info in case there is an emergency, etc. And that’s really it! If you click OK, everyone will get this message until you come back to this dialog and change it to I am currently in the office.

You can also add rules to incoming messages while you are out of the office by clicking on Add Rule. This is useful if you want to perform certain actions on emails coming from different people. For example, if you get an email from a client, you may want to forward it to your phone or reply with a different email template than internal employees. If you don’t know how to use rules, read my previous post on how to create Outlook rules

email auto reply

If you want an action to be performed for all incoming emails, select Sent Directly to me, otherwise click the From button and add in the contacts you want to apply the rules to.

So this is great if you have Outlook with Exchange right, but what if you don’t see this Out of Office Assistant option under Tools, then what? Well there is a way you can EMULATE the out of office assistant by creating a automatic reply rule along with a out of office template. Here’s what you need to do…

Step 1: First create a new message in Outlook as if you are going to write someone an email. Do no put anything in the TO or CC box. Make sure to click on the Options tab and choose Plain Text.

outlook auto reply

Type in your away email message and put in a subject also. Click on the Microsoft Office button and choose Save As. In the Save as type combo box, select Outlook Template. Type a name such as Out Of Office Reply in the File Name box and click Save.

out of office

Step 2: Now all we need to do is create the rule and tell it to use the new email template we just created. On the Tools menu, go to Rules and Alerts.

rules and alerts

Click on New Rule under Email Rules to create a new Outlook rule.

new rule oulook

Under the section Start from a blank rule, go ahead and click on Check messages when they arrive and click Next.

new outlook rule

Under Conditions, check the box that says “Sent only to me” and click Next.

sent only to me

Under Actions, check the box that says “Reply using a specific template” and then in the second text box at the bottom, click on the link that says a specific template.

reply using specific template

Now select the template that you had created earlier from the list of templates. If you do not see your template, click on the Look In combo box and choose Use Templates in File System.

outlook email template

Click Open and then click Finish. Now whenever you get a new email, an automatic response will be sent using your template. Outlook remember who it sends the messages to and will only send it to once to each email address.

To turn it off, you have to go back into Rules and Alerts and un-check the box next to the rule. Also, you have to make sure that Outlook is open on your computer before you leave in order for it to send the auto replies! Also, check out my previous posts on how to export contacts from Outlook easily and how to backup your Outlook and Outlook Express email. Enjoy!

» Filed Under MS Office Tips

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Comments

11 Responses to “How to set away message in Outlook”

  1. bill said on :

    will this work if your only account is msn mail(previously hotmail)


  2. Tunrkey said on :

    thanks very useful information! Away message is set and now off to vacation!


  3. Thomas said on :

    I am using outlook express 6.

    I was able to set an away out of office message, but now am unable to turn it off or disable it.

    ANy suggestions?

    Thank You

    Thomas


  4. Kiss said on :

    Is there any way to set a date for the Away message to start automatically? Basically, if I know I’ll be gone two weeks from now, then can I set it in Outlook so that on a particular day it will begin sending the out of office reply?


  5. Billy said on :

    This did not work for me! I set an away message in Outlook 2007 and tested it and didn’t get any response! Why is that? Do I have to keep Outlook open the whole time?


  6. Cathy said on :

    keep getting an error message. Rules in Error. Can not reply to this message.


  7. HTC Downloads said on :

    Hey, this is just great. Had a good read on this!


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    Hey, this is just great. Had a good read on this!


  9. Ruth Billheimer said on :

    Re; setting the message via “Rules” for non-MS servers:

    This is OK as far as it goes, but what you’ve forgotten to say is that your computer has to be switched an with Outlook running for it to work.
    I don’t intend to leave my computer switched on for two weeks whilst we’re away – I’m sure this can’t be safe. And anyway it automatically switches to standby mode after a few minutes.


  10. Jamie said on :

    This was really helpful. Thanks!


  11. John said on :

    Is it possible to set an away message in Outlook that includes a filter? I want it to send the normal away message to everyone except a few people. If someone in that groups emails me, I don’t want them to receive the away message. Possible?


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