Fix Microsoft Outlook has encountered a problem error修复Microsoft Outlook中遇到问题的错误

Posted on September 29, 2008 at 5:45 am发布于2008年9月29日在上午05点45

One of Microsoft’s favorite error messages is “ Program X has encountered a problem and needs to close” .一位微软的最喜爱的错误信息是“ 计划十大遇到问题需要关闭” 。 You’ll get this message from pretty much any Microsoft product, including Microsoft Office, Windows, and Internet Explorer.你会得到此消息相当微软的任何产品，包括微软Office ， Windows和Internet Explorer中。 Previously I wrote about a way to fix以前我写的方式解决 Internet Explorer has encountered a problem and needs to close Internet Explorer遇到问题需要关闭 error.错误。

In this article, I will go through several ways you can try to fix this same error for Microsoft Outlook!在本文中，我将通过几种方式可以尝试解决这一问题同样的错误的Microsoft Outlook ！ It may look something like this:它可能看起来就像这样：

AppName: outlook.exe AppVer: 11.0.8010.0 AppStamp:232039e应用程式名称：的Outlook.exe版本： 11.0.8010.0 AppStamp ： 232039e
ModName: msmapi32.dll ModVer: 11.0.8002.0 ModStamp:32949d2模组名称： msmapi32.dll ModVer ： 11.0.8002.0 ModStamp ： 32949d2
Microsoft outlook has encountered a problem. Microsoft Outlook中遇到了问题。

These errors, unfortunately, are not easily fixed because there are multiple problems that can give the same error message!这些错误，不幸的是，不容易固定，因为有多个问题，这些问题可以让相同的错误讯息！ So you may see this error in Outlook only when you close the program or you may see it every time you try to check for new mail.所以，你可以看到这个错误在Outlook中只有当您关闭该程序或您可能会看到它每一次尝试检查新邮件。

Each of these has be be resolved in a different way!所有这些已成为解决以不同的方式！ So in this post, I will list out all the possible ways that I know of that you can fix this annoying “Outlook has encountered a problem” error and hopefully one of them works for you.因此，在这一职位，我将列出所有可能的方式，我知道的，您可以解决这一恼人的“ Outlook遇到问题”的错误并希望其中一个为你。

Method 1 – Install Windows and Office updates 方法1 -安装W indows和O ffice更新

I’m going to start off with the easier tips before going into more technical solutions.我要出发的前容易提示进入更多的技术解决方案。 Go ahead and install all the latest Windows updates and the latest Office updates.来吧，并安装所有最新的Windows更新和最新的Office更新。 If you have Outlook with Business Contact Manager, make sure to install the service packs for that also.如果您有Outlook与业务联系人管理器，请务必安装的Service Pack还。 This probably won’t solve your issue, but it’s worth a shot.这大概不会解决您的问题，但它值得一试。

Method 2 – Delete and recreate email account 方法2 -删除并重新电子邮件帐户

Sometimes this error may be related to the actual email account setup in Outlook.有时候，这个错误可能与实际的电子邮件帐户设置在Outlook中。 You can try to delete the email account by going to Tools and then Email Accounts or Account Settings.您可以尝试删除电子邮件帐户前往工具，然后电子邮件帐户或帐户设置。

Click on the email account and then choose Remove or Delete .按一下电子邮件帐户，然后选择移除或删除 。

Go ahead and recreate the email account and see if that resolves your issue.来吧，并重新电子邮件帐户，看看是否能够解决您的问题。

Method 3 – Start Outlook without add-ons 方法3 -启动O utlook没有加载项

Your problem may also be caused if you recently installed an Outlook add-on, so try to remember if you installed anything recently that would have installed an add-in to Outlook.您的问题，也可能导致如果您最近安装的Outlook插件，所以请尽量记住如果你最近安装的东西将已经安装了一个附加到Outlook 。 For example, if you install Adobe Professional, it tries to install a PDF add-on to all Office programs.例如，如果您安装Adobe专业人员，它试图安装一个PDF格式附加在所有Office程序。

If you install some kind of Outlook connector add-on, uninstall that and see if the problem goes away.如果你安装了某种形式的Outlook连接器插件，请卸载，并查看问题是否消失。 Installing an anti-virus program such as AVG, etc may also install an add-on to Outlook.安装防病毒程序，如平均等也可安装附加在Outlook中。 Other add-ons like spam filters (Cloudmark, etc) may also be causing the issue.其他附加功能如垃圾邮件过滤器（ Cloudmark公司等），也可能是造成问题。

You can quickly tell if an add-on is causing the problem by starting Outlook without any add-ons.你可以快速地判断一个插件是造成问题的原因，开始展望无任何附加。 Basically, you are starting Outlook in Safe Mode.基本上，你是启动Outlook在安全模式。

Go to Start, then Run, and type in the following command in the Open box:转到开始，然后运行，并输入下面的命令在打开框中：

outlook /safe 展望/安全

If your problem goes away, then you know it’s one of the add-ons.如果您的问题消失了，那么你知道这是一个加载项。 In Outlook 2007, you can enable or disable add-ins by going to Tools , Trust Center and then clicking on Add-ins .在Outlook 2007中，您可以启用或禁用加载项进入工具，信托中心 ，然后点击加载项 。

In Outlook 2003, you can disable add-ins by going to Tools , Options , clicking on the Other tab, clicking on Advanced Options , and then clicking on Add-In Manager .在Outlook 2003中，您可以禁用加载项进入工具，选项 ，点击其他选项卡，点击高级选项，然后点击加载项管理器。

Method 4 – Uninstall any new software 方法4 -卸载任何新的软件

You can also get this error in Outlook by installing some other third party software on your computer.您还可以收到此错误在Outlook中安装一些第三方软件在计算机上。 For example, if you recently installed a new toolbar for IE, uninstall it.例如，如果您最近安装了新的工具栏的IE浏览器，卸载它。 If you recently updated to a new version of IE, try to revert back to an older version.如果您最近更新了新版本的IE浏览器，尝试回复到旧版本。 Sometimes other programs not related to Outlook can cause this error to appear!有时，其他程序不相关的Outlook可以导致此错误出现！

Method 5 – Find the corrupt email and delete it 方法5 -寻找腐败的电子邮件，并删除它

This may sound weird, but one particular email can actually crash the entire Outlook program!这听起来不可思议，但一个特别的电子邮件能够真正崩溃的整个Outlook程序！ Oddly, I have seen this happen before.奇怪的是，我看到这种情况发生之前。 When you try to read one specific email in your Inbox, all of a sudden Outlook will crash and close without a notice.当您尝试读取一个特定的电子邮件在您的收件箱，突然Outlook将崩溃和关闭不另行通知。

You will have to go through your email and try to find the email or emails that cause Outlook to crash.你将不得不通过您的电子邮件，并试图找到电子邮件或电子邮件，导致Outlook崩溃。 Though this is very rare, it has happened and can be very frustrating to figure out.虽然这是非常罕见，它已发生，可以是非常令人沮丧的数字了。 My suggestion would be to simply click on the first email and just arrow down through emails slowly until you reach the corrupt one.我建议将只需点击第一封电子邮件和公正的箭头通过电子邮件下降缓慢，直到您达到腐败的一个。

Method 6 – Replace msmapi32.dll with an older version 方法6 -取代m smapi32.dll与旧版本

Some people have sworn that by replacing this file with a different version, their problem has gone away.有些人已经发誓说，将这个档案以不同的版本，他们的问题已经消失。 However, this is a bit more complicated as their are many versions of this file around and you have to figure out which one will actually work.然而，这是一个比较复杂一点他们有许多版本的这个档案周围，你必须找出其中将实际工作。 It’s best to simply copy the one you have currently to a different location and then try out various versions of this file.最好照搬你目前已经到不同的位置，然后尝试了各种版本的该文件。

You’ll have to do a search on Google for msmapi32.dll to actually find and download the files, but this may work for some people.你必须做搜索谷歌为msmapi32.dll实际查找和下载的文件，但是这可能对某些人。

Method 7 – Delete or rename auto-complete data file 方法7 -删除或重新命名自动完成数据文件

You can also try to delete the auto-complete history file as that sometimes gets corrupt and can cause this error.您也可以尝试删除自动完成历史档案，有时得到腐败，可能会导致这个错误。 First, make sure you can see hidden files and folders by going to Windows Explorer and clicking on Tools, Options, clicking on the View tab and choosing Show Hidden Files and Folders.首先，请确保您可以看到隐藏文件和文件夹进入Windows资源管理器，并点击工具，选项，点击查看标签并选择显示隐藏文件和文件夹。

Now navigate to the following directory:现在，导航到以下目录：

C:\Documents and Settings\Username\Application Data\Microsoft\Outlook ç ： \ Documents and Settings \用户\应用数据\微软\展望

Now find the file with a .NK2 extension and either rename the extension to something else or simply delete the file.现在，找到该文件带有。 NK2延长，或者重新命名扩展到别的或干脆删除该文件。 Outlook will automatically recreate it and hopefully the new version will be error free. Outlook会自动重新建立，希望新的版本将不会发生错误。

And that’s about it!这就是它！ If your problem still persists, you can always try to completely uninstall Outlook and reinstall it and see if that works.如果您的问题仍然存在，随时可以尝试完全卸载Outlook和重新安装它，并看看是否能工程。 Other than that though, one of the above methods should fix your Outlook error!以外，尽管之一，上述方法应该解决您的Outlook错误！ If not, post a comment and I’ll try to help!如果不是，后一个评论，我会尽力帮助！ Enjoy!享受！

Enjoyed this post?得到这个职位？ Subscribe to Online Tech Tips via订阅在线应用技巧通过 RSS Feed RSS供稿 or via或通过 Email电子邮件 and receive free daily productivity tips.并获得免费日报的生产力秘诀。

» Filed Under »文章属于 MS Office Tips的MS Office秘诀