I have found little help from HP support.

The problem is that when trying to print a photo directly from Photoshop, the HP printer software attempts to send it as a fax. The simple solution, which worked for me last night, is to rename the fax function of the printer in Windows to a simpler name. By default it is called something like “HP Officejet Pro 8500 a909g fax.” Except for the word “fax”, that is the same string of info used for the print function. By simply renaming the fax feature as “Officejet fax” the problem disappeared. Printing photos from within Photoshop is now straightforward. By the way, based on the other forum, this also works with the full version Photoshop CS4.

It is still infuriating that such a problem is left standing by two major players in the computer business, whose products are often used together. And, yes, I am using the latest versions of the software on both sides.

It’s the same interface for earlier printers.

Perhaps once she is governor, it’ll be upgraded.

This week I tried the printer on an old eMachine that is loaded with the XP Home operating system. With that system, the printer works fine.

Anyone have any solution or comment on this problem? HP claims their printer software works with XP Pro.

I have only one minor gripe: the start-up time from power off to ready-to-print seems somewhat excessive, but I’ve learned to plan ahead and work around that issue.

I find the printing quality excellent (I use the black-ink only setting, “draft” mode, and lowest setting (“slider” all the way to the left) for minimizing ink usage. Photos, even from my Blackberry, are stunning. The OCR seems adequate, but I’ve used it only a few times for simple tasks.

I hereby confess that I’m pleased with my 8500, and would not hesitate to recommend it to others.

Self tests & cleaning are noisy & time consuming!
Heaven help you if you suffer a power failure!

It’s a hard drive hog. 700 MB of space for a friggen printer? Are you kidding me?

If you have Vista Professional- forget this printer. Prints from some programs, ignores othere. Not Quickbooks Pro compatible. I’ve updated until I’m blue in the face- makes no difference. No print from QB.

If phone ringing on a shared line (fax & phone) it won’t print until phone is hung up. Very conveient!

It’s much slower printing than advertised.

I shouldn’t have to have 2 printers networked so I can print from all my programs.

I loved my old HP 6110 but wouldn’t do Vista.
Heaven help anyone upgrading to Windows 7 w/ this doorstop.

Had a whopping 14 day return policy on this printer from Office Max. They wouldn’t take it back when I complained.

Next time- anything but a HP. Support is non-existant.

When I scan, the resolution is always miniscule.

It takes an inordinate amount of time to clean itself, warm up the scanner, etc., etc.

In short, it is a major disappointment. A printer should just *work*

Now I don’t recommend that you run out and spend $600 on a copy of Photoshop CS4; however, you can get Photoshop Elements from Amazon.com for about $75, and I am lead to believe that it has the basic picture editing tools you need (warning: I have no experience with Photoshop Elements, so do your own research!).