How to get customer feedback on your product or service如何獲得客戶的反饋對您的產品或服務

Posted on November 16, 2008 at 5:42 am發布於2008年11月16日在上午05時42分

Do you have a company blog or webpage about your product or service and you want to start getting feedback from your customers/users/readers?你有一家公司的博客或網頁了解您的產品或服務，您要開始得到反饋，您的客戶/用戶/讀者？ I was very excited when Dell started their我感到非常高興時，戴爾開始 IdeaStorm思想風暴 website meant to get direct customer feedback from customers.網站的目的是讓客戶直接從客戶的反饋意見。

That’s one of the main reasons they released a new line of consumer Linux PCs and Linux servers.這是主要原因之一，他們發布了一個新的消費Linux的PC和Linux服務器。 So if you are looking a way to get feedback on your products, services, or even your blog, then check out UserVoice.所以，如果你正在尋找一種方式獲取反饋您的產品，服務，甚至是您的博客，然後檢查UserVoice 。

UserVoice UserVoice is a free service for service for small businesses, startups, non-profits, bloggers, or anyone who wants to get feedback from other people about something on their website or blog.是一項免費服務，服務的小企業，初創，非利潤，博客，或任何人誰想要得到的反饋，其他人的事情他們的網站或博客。

With UserVoice, you can create your own UserVoice webpage where users can offer new ideas or vote up existing ideas using a professional quality feedback system.隨著UserVoice ，您可以創建自己的UserVoice網頁，用戶可以提供新的想法或投票現有的想法用專業質量反饋制度。 Basically the way it works is that users vote, a consensus builds, you can respond or discuss officially, and finally you can implement the requests.基本上其運作方式是，用戶投票，協商一致的基礎，你可以回應或正式討論，最後，您可以執行的請求。

This is a great tool for small businesses that don’t have the resources to set up complicated web feedback services.這是一個偉大的工具，小企業不具備的資源，成立了複雜的網絡反饋服務。 With UserVoice, you don’t have to worry about hosting, about setting up a website, worrying about user emails, support tickets, forums, etc.隨著UserVoice ，您不必擔心託管，設置了一個網站，不必擔心用戶的電子郵件，支持票，論壇等

Here’s what a UserVoice feedback webpage for a made-up company looks like:這裡什麼是UserVoice反饋的網頁作出的公司看起來是這樣的：

This is also a great way for teams to work together, suggest ideas for a project, and let other team members vote on which ideas are the best.這也是一個好方法團隊一起工作，提出意見的項目，並讓其他團隊成員進行表決的想法是最好的。 For me, it would be great for our software team to help decide which features we want to include in a product, etc.對我來說，這將非常適合我們的軟件團隊，以幫助決定哪些功能，我們希望包含在產品等

After development, it would be great to let software users suggest and vote on new features or problems.經過發展，這將是偉大的，讓軟件用戶的建議和表決的新功能或問題。 Overall, it’sa great product and one that the總的來說，這是一個偉大的產品之一，在 company uses itself公司利用本身 ! ！ Apparently the top item is to support multiple languages!顯然頂端項目，以支持多國語言！

Currently you can only use UserVoice off their domain name like mycompany.uservoice.com, but eventually they will support embedding the feedback system into your own website.目前您只能使用UserVoice關閉其域名一樣mycompany.uservoice.com ，但最終他們將支持嵌入反饋系統到您自己的網站。 Also, it’s currently free, but they do offer an Enterprise edition which apparently will have more features for a certain price.此外，目前的自由，但他們提供了一個企業版這顯然將有更多的功能，有一定的代價。 Enjoy!享受！

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