How to get customer feedback on your product or service如何获得客户的反馈对您的产品或服务

Posted on November 16, 2008 at 5:42 am发布于2008年11月16日在上午05时42分

Do you have a company blog or webpage about your product or service and you want to start getting feedback from your customers/users/readers?你有一家公司的博客或网页了解您的产品或服务，您要开始得到反馈，您的客户/用户/读者？ I was very excited when Dell started their我感到非常高兴时，戴尔开始 IdeaStorm思想风暴 website meant to get direct customer feedback from customers.网站的目的是让客户直接从客户的反馈意见。

That’s one of the main reasons they released a new line of consumer Linux PCs and Linux servers.这是主要原因之一，他们发布了一个新的消费Linux的PC和Linux服务器。 So if you are looking a way to get feedback on your products, services, or even your blog, then check out UserVoice.所以，如果你正在寻找一种方式获取反馈您的产品，服务，甚至是您的博客，然后检查UserVoice 。

UserVoice UserVoice is a free service for service for small businesses, startups, non-profits, bloggers, or anyone who wants to get feedback from other people about something on their website or blog.是一项免费服务，服务的小企业，初创，非利润，博客，或任何人谁想要得到的反馈，其他人的事情他们的网站或博客。

With UserVoice, you can create your own UserVoice webpage where users can offer new ideas or vote up existing ideas using a professional quality feedback system.随着UserVoice ，您可以创建自己的UserVoice网页，用户可以提供新的想法或投票现有的想法用专业质量反馈制度。 Basically the way it works is that users vote, a consensus builds, you can respond or discuss officially, and finally you can implement the requests.基本上其运作方式是，用户投票，协商一致的基础，你可以回应或正式讨论，最后，您可以执行的请求。

This is a great tool for small businesses that don’t have the resources to set up complicated web feedback services.这是一个伟大的工具，小企业不具备的资源，成立了复杂的网络反馈服务。 With UserVoice, you don’t have to worry about hosting, about setting up a website, worrying about user emails, support tickets, forums, etc.随着UserVoice ，您不必担心托管，设置了一个网站，不必担心用户的电子邮件，支持票，论坛等

Here’s what a UserVoice feedback webpage for a made-up company looks like:这里什么是UserVoice反馈的网页作出的公司看起来是这样的：

This is also a great way for teams to work together, suggest ideas for a project, and let other team members vote on which ideas are the best.这也是一个好方法团队一起工作，提出意见的项目，并让其他团队成员进行表决的想法是最好的。 For me, it would be great for our software team to help decide which features we want to include in a product, etc.对我来说，这将非常适合我们的软件团队，以帮助决定哪些功能，我们希望包含在产品等

After development, it would be great to let software users suggest and vote on new features or problems.经过发展，这将是伟大的，让软件用户的建议和表决的新功能或问题。 Overall, it’sa great product and one that the总的来说，这是一个伟大的产品之一，在 company uses itself公司利用本身 ! ！ Apparently the top item is to support multiple languages!显然顶端项目，以支持多国语言！

Currently you can only use UserVoice off their domain name like mycompany.uservoice.com, but eventually they will support embedding the feedback system into your own website.目前您只能使用UserVoice关闭其域名一样mycompany.uservoice.com ，但最终他们将支持嵌入反馈系统到您自己的网站。 Also, it’s currently free, but they do offer an Enterprise edition which apparently will have more features for a certain price.此外，目前的自由，但他们提供了一个企业版这显然将有更多的功能，有一定的代价。 Enjoy!享受！

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