Comments on: Wireless Tips – Does your wireless router keep disconnecting or dropping the connection?

By: Geo

Geo — Fri, 26 Aug 2011 16:05:18 +0000

forgot to mention,
running windows xp, windows 7 on pcs

The only way to resolve the problem once connectivity is lost is to reset the router.
I have update router firmware but the problem was not resolved

By: Geo

Geo — Fri, 26 Aug 2011 15:21:59 +0000

Hey Rick,

Wonderful job.

I have a netgear DGN1000 router which connects wireless to two pcs and one ipad.
The problem is that now and then the connected devices will lose connectivity to the router. Specifically they can all see the network (network name appears on network list) but they cannot access the router (through router home page)and thus the internet.
I hava tried connecting with the router my isp gave me and I have no such problems. My question is, could this problem be caused from a bad router, or have i somehow overlooked a router setting?

Thanks in advance

By: Babs VanRenterghem

Babs VanRenterghem — Mon, 08 Aug 2011 19:08:14 +0000

Hello-

I have a desktop (no wireless capability) plugged into a Belkin Surf N300 wireless router, which is plugged into my modem. I have a desktop upstairs that connects wirelessly to this router and haven’t had any problems until today. Connection drops and is variable (local stays connected, just not internet). As my kids use the upstairs computer, their whining is driving me crazy.

The computer upstairs runs Vista 64-bit and according to the system, the USB driver associated with the Belkin (I’m guessing) is up to date. I couldn’t find a wireless card under network adaptors though.

I’ve checked that everything is plugged in correctly and even re-oriented the router and that helped initially but not consistently.

If you have any suggestions, I’d sure appreciate them!

Thanks!

Babs

By: Albie

Albie — Mon, 18 Jul 2011 17:34:17 +0000

Hi Rick,

I have to say I admire the dedication and patience that you show. How you routinely churn our long missives is impressive in the extreme.

Anyway, I was just writing to say that I followed your advice shown at the beginning of this thread and it has solved my problem.

Many thanks.

KTBFFH

By: Claire

Claire — Wed, 13 Jul 2011 22:15:15 +0000

‘Pete’ who posted towards the top of the thread is completely right. The author of this blog obviously has no idea what he is talking about. Indeed, if you’re not connecting at ALL, it’s possible/likely that you overlooked an upper/lower case letter or something similar. (That’s probably what’s going on with those who claimed ‘success’, they probably had trouble following the original blog post and mistakenly thought that their noob problem was similar to the author’s problem)

But if you’re actually successfully connecting and then your connection starts dropping, which is what this blog entry is about, then it is absolutely not possible that this is a matter of lower/upper case. As Pete said, there is no such as a partial connection for a partial key.

So while this whole thread is loltastic, I hope those posting their problems find good answers elsewhere, because the author clearly has limited IT skills. Unfortunately the internet is full of self-styled ‘experts’ giving bad advice.

By: T4

T4 — Tue, 09 Nov 2010 18:20:50 +0000

Rick, I’m at a company where our computers are hard wired, but we have a router (D-Link DIR-615) hooked up for wireless devices. Every day we have to unplug the router to reset the connection. It is encrypted with a WPA2 connection. I saw in a previous post that possibly going back to a WEP connection, this might solve the problem. I haven’t tried that because it is a less secure option. I’ve been told by our IT guy that the firmware is up to date and probably the easiest fix would be to buy a new router instead of spending countless hours trying new troubleshooting ideas. Given this info, do you have any suggestions about why the router might be losing a signal? Is it possible that getting a new router might fix this problem?

Thanks

By: Jeremy

Jeremy — Thu, 04 Nov 2010 22:26:58 +0000

My wireless router works perfectly fine, Latest Firmware ect.

2 wired computers, 2 laptops, and a PS3 going off the wireless signal

Throughout the day not sure when this happens but the wireless signal stops producing, and no laptop/ps3 can connect to it, simply cause there is no wireless signal to pick up

Although both wired computers can still use the internet through the router.

Thje only way to bring the wireless signal (ive found out) was to unplug the router and plug it in again after 10 sec.

Is there a setting that is messing with the signal, is it the router dead? is it the main computer thats is messing with it?
Please help, this is very annoying

By: Glenn

Glenn — Thu, 04 Nov 2010 14:13:06 +0000

I’ll give it a try (downloading/reinstalling) the latest version of the Intel(R) PRO/wireless driver from the Dell website. I think I have the latest, since my laptop crashed a month ago and I installed a new hard drive. Everything needed to be replaced, and that’s when the wireless card started dropping the NETGEAR router connection. I’ll let you know how it goes. Thanks.

By: Armor and Rage Fan

Armor and Rage Fan — Sun, 31 Oct 2010 17:05:53 +0000

My Linksys WRT54G wireless router had been randomly loosing the ability to find web addresses (DNS issue, i think) from a wireless device and sometimes my hardwired desktop, too. I’ve had to reset my router and redo my wireless password to fix it and although it only happened 3 or 4 times a month, it was always when I was running late and needed to quickly get directions or something. Anyway, it happened twice in 48 hours so I found this post, updated my firmware to 4.21.1 (realeased in 2005), and my iPod was able to connect again immediately afterward (without resetting anything) so I’m pretty sure this was the permanent fix! This was such an inconvenient little problem to deal with all the time and I’m so glad it’s over. Thanks a ton for the advice!!!

By: Anne

Anne — Sun, 31 Oct 2010 01:39:51 +0000

Hi, I hope you can help with another router problem. We have a MAC desktop connected to our N router on the LAN and a Window’s Vista laptop on the wireless. The router keeps dropping the internet connection even to the MAC (which is wired via the LAN.) This is the second router (we upgraded to an “N”). We were good for about two weeks, then it started going out.
I spent 4 hours on the phone with the router compay support and we reset everyting twice. I can connect, but eventually the internet will drop. I think it may be the MAC, but I don’t know much about MACs. Any ideas for us? I am at my wits end over this. Thanks in advance.

By: Dooliecakes

Dooliecakes — Tue, 26 Oct 2010 07:39:35 +0000

Well I had very little faith that it would make the slightest difference, but downloading and installing the latest driver directly from the manufacturer fixed my problem. FYI, other laptops work flawlessly on my home network, but mine was dropping its connection a couple of times an hour. To be clear, I can get a fully functional wireless connection, then it just drops randomly. I downloaded the latest driver even though Windows XP said it was up to date, and I have not dropped my connection in the last 8 hours. I originally just chalked it up to random interference, but when my wife’s new laptop stayed connected continually I knew it had to be my laptop. Thanks for the great hint – I recommend everyone at least start here if you have the same issue I was having.

By: David C

David C — Mon, 25 Oct 2010 23:11:11 +0000

Hi Rick M,

I have a D Link DIR615 wireless N router that I installed.

Time Warner is my ISP. 1PC hard wired into the router and 1PC and 1Laptop connected Wireless.

For some reason both the wireless PC and laptop connection will go away every few days or so. The hard wired PC will stay up. If I cycle power on the modem and the router everything connects again(for a while)

I’ve tried a lot of stuff and I’m not really sure how to make everything static. The DLINK SW application interface for the router is confusing.

If I take off the security on the router the problem seems to go away.

Does this mean the cable modem is not an issue?

Do you have any thoughts?

Thanks
David C

By: Jack

Jack — Sun, 12 Sep 2010 13:10:24 +0000

My Wireless router has a very bad connection yet it is around a week old, its a NetComm, and since we first got it ive had one day in which ive actually been able to connect to the internet wirelessly with for a sustained amount of time.

By: Rob

Rob — Mon, 30 Aug 2010 04:52:05 +0000

I have a strange problem in that I have a wireless setup in my house, and every time we go onto a blogspot site it kicks my connection off. I can search any other site but, again, any blog kills my connection. Thoughts?

By: Rick M

Rick M — Sun, 01 Aug 2010 00:59:07 +0000

Hey Paul,

Glad to hear you’re back up and working.

Unfortunately, getting to the truth of what the problem actually is virtually impossible. The list of “could be” is very long.

Most vendors that have been around awhile have things ironed out but if they are in a rapid expansion mode, that can lead to problems. And likewise, if they are having a loss of customers, things that still work, even marginally, usually don’t get fixed until they break completely in two.

No system is perfect but overall, the customer satisfaction rate should be very good and availability should also be very high. Even with everything perfect, people run all these systems and depending on the quality of people, well, that can get ugly in a hurry too.

If you’ve had little trouble until recently, I would probably tend to give them the benefit of the doubt. However if things are working one day and not the next, it may be time to switch vendors.

Not having enough capacity could be your problem and if so, they know about this already. The question is are they prepared to make their service better or is it time to go elsewhere.

Google is your friend. See who else is talking about it. Have to be careful though. You can find 10 people that run a company down but if that is 10 out of 10,000, then you nothing to worry about plus bad news always travels faster. It really depends on YOUR experience and how satisfied you are with the company.

Glad to hear you are back up and working.

Best of luck to you.