How to move or transfer email accounts from one ISP to another

Posted on November 12, 2007 at 1:25 pm

Are you looking for a way to move your email account from Outlook to Yahoo or maybe from AOL to Hotmail? If you’re not familiar with the tech details, it can be quite an arduous task to move from one email ISP account to another, if not impossible. So if you want to transfer your account info, emails, tasks, calendar items, address book and contacts, etc to a new email provider, there’s a cool web service you should check out.

TrueSwitch is a service that allows you to easily switch between email providers by copying all of your data from the old Internet email account to the new one, automatically notifying all contacts of your new email address, and automatically canceling your old account.

TruesSwitch works with many Internet Service Providers, including AOL, AT&T, Comcast, CompuServe, Cox Cable, Earthlink, Hotmail, Juno, MSN, NetZero, RoadRunner, SBC Yahoo!, and Yahoo! It also works with stand-alone programs such as Microsoft Outlook, Outlook Express, and AOL.

Also, if you’re switching to one of their partners, the whole process is completely free. Their partners include Yahoo, AT&T, Verizon and Comcast. If you’re switching to any other service, the fee is about $20, but that’s not too bad if you really want to switch, but have tons of stuff you would not want to lose.

Here are the major features of this service:

Copy – Whether the data is stored on the web site or in your desktop application, TrueSwitch will copy your emails, address book, calendar events, and favorites.
Notify – TrueSwitch can send an email out to everyone on your contact list telling them about the new email address. You can also personalize this email.
Forward – TrueSwitch can check your old email account for 30 days and forward all of your emails to your new account.
Cancel – TrueSwitch can help you cancel your old Internet account, like AOL, etc.

Also, TrueSwitch will copy all attachments that you may have stored in your emails. You can also use TrueSwitch to move your chat data between different IM messengers.

In order to use TrueSwitch, you will need to download and install a client application on to your computer. You enter in the user name and password for both the old account and the new one and follow the instructions in the wizard. A transfer can take anywhere from 30 minutes to 24 hours, depending on the amount of data.

» Filed Under Computer Tips

Comments

19 Responses to “How to move or transfer email accounts from one ISP to another”

ram said on : November 13th, 2007 at 9:37 am

This is an interesting and quite useful tool. Nice find
BTW delete the first comment, there is some problem with the comment form

Cheryl Gracia said on : November 20th, 2007 at 11:41 pm

I want to switch my email over to another user name. I’m not really computer literate, but I’m convinced that my ex-boyfriend has downloaded many wizards to allow him to access my computer and change pertinent information. I tried to do a “true switch” a couple of weeks ago and it didn’t allow me to go from Verizon to comcast. Can you suggest the steps to follow so I can access my own “private” sites again… thanks so much!

Cheryl

Judy said on : December 9th, 2007 at 6:21 pm

Only problem with True Switch is I can’t get it work.

I also cannot get anyone at True Switch Customer service to answer my email.

I finally deleted the program from my computer and am doing 400+ emails the old fashioned way.

LEN said on : January 7th, 2008 at 1:58 pm

CAN I USE TRUE SWITCH TO TRANSFER MY AOL ADDRESS BOOK FROM AOL TO OUTLOOK EXPRESS?

Russ Alme said on : January 8th, 2008 at 1:03 pm

I have been trying for 2 days to get someone to help me get from netzero to live.com. No luck!!!

alice said on : March 20th, 2008 at 8:18 am

i cant find roadrunner where i need to transfer to.i can find my old carrier to transfer from,but rr doesnt show up,any suggestions?

akishore said on : March 20th, 2008 at 2:30 pm

Russ, Alice – You can try calling TrueSwitch customer support and see if they can help you out. If you don’t see the option in the list they may not support that email service.

bob said on : May 11th, 2008 at 9:45 pm

Can Trueswitch transfer contacts between ATT.Yahoo and MS Outlook?

Maria Fonseca said on : July 11th, 2008 at 9:23 am

CAN TRUESWITCH TRANSFER MY OLD AOL ADDRESS E-MAIL ACCT. AND ADDRESS BOOK TO MY YAHOO ADDRESS? MARIA C. FONSECA

diane silvestri said on : September 29th, 2008 at 6:32 pm

can I transfer all my folders and address book (without opening and sending each one) from sbcglobal.net to sunflower.com?

Joe M. said on : December 1st, 2008 at 11:14 am

I recently switched from Comcast to Verizon FIOS. I was told of the ability to use trueswitch for my family to switch their email over. A week later, and this response from Verizon Tech Support and it still doesn’t work:

Hello TrueSwitch Customer,

Thank you for writing to TrueSwitch Customer Support regarding your concern.

We understand that you have not received the copied emails.

We apologize for the inconvenience caused to you due to this issue.

We would like to inform you that all these copied emails will feature in a different folder named ‘Comcast_Mails’ in your new email account.

We would therefore kindly request you to login to your new email account and verify the same. Do revert if you still face any problem regarding the switch so performed.

Hope we have provided the information you needed.

Please feel free to reply to us should you need any further assistance, we will be glad to assist you.

janet pelczynski said on : December 10th, 2008 at 5:07 pm

How can I switch my g mail address book to verizon or comcast. or switch my verizon address book to comcast.

morgan said on : March 10th, 2009 at 6:55 pm

Im chaning my hotmail email but i dont want to loose all my emails what can i do other than emailing myself all of em?

sha said on : March 25th, 2009 at 5:07 am

this really useful! thank you!

Soumen said on : April 13th, 2009 at 5:56 am

Thanks for providing such a useful tool.
It’s easy to use.
But be careful before using this kind of service.
Please remove any kind of sensitive or confidential mails from inbox as well as sent items and also from custom folders. Otherwise it may cause problems in future.

Marty Johnson said on : June 25th, 2009 at 9:25 am

can i transfer everything from marty8378@charter.net to martyj51@gmail.com without having to open all my folders and doing them one at a time?

Don said on : August 11th, 2009 at 11:07 am

Please help me. I used TrueSwitch through my msn account to transfer my aol mail to msn. It moved all my incoming mail and left no copy at AOL. I tried contacting trueswitch many many times but they don’t help. In fact they say they have no records of a switch with my email names. Possibly because I have a free msn account. My question is how do I stop future emails from going to my msn account and how do I get my old aol emails sent back to aol. Please help

BigD said on : October 14th, 2009 at 7:44 am

True Switch is a joke – don’t look for any help from their support desk – they have failed to respond to any email message that I have sent to them and there is no published phone number to contact them either. Email folders did not transfer and emails continue to be sent to old email address instead of being forwarded as advertised. Do yourself a favor – Look somewhere else for help with this process.

The best way to switch to a new email address Says:

[...] I wrote about a service called TrueSwitch that charges a fee, but will transfer all of your email from one service provider to another, like Hotmail to Gmail or Yahoo Mail to Gmail, [...]
November 25th, 2008 at 12:18 am